Audunn

Terms of Service

Last updated: 2026-07-16

Please read these Terms of Service carefully before using the Audunn platform. By accessing or using the platform, its APIs, tools, and related services (the "Services"), you agree to be bound by these Terms. If you do not agree, stop using the Services and delete your account.

These Terms are a binding agreement between you and Audunn ("Audunn", "we", "us"), of Jarlsberggade 5B, 4.2, 5000 Odense C, Denmark, which provides AI agent creation, hosting, and related services.

1. Definitions

"Account" is your registered user account. "Agent" is an AI assistant you create and configure. "Content" is anything you submit to or generate through the Services. "End User" is anyone who interacts with an Agent you deploy. "Your Key" is the Anthropic API key you connect to run your Agents.

2. Eligibility and account

You must be at least 18 and able to enter a binding agreement. You are responsible for your account credentials and everything done under your account. You provide accurate registration details. You can delete your account at any time from Settings.

3. Bring your own key

Agents run on Claude using your own Anthropic API key, which you connect. You pay Anthropic directly for that usage under Anthropic's terms. We store your key encrypted at rest and only decrypt it server-side at the moment of a call. We are not responsible for your Anthropic billing, rate limits, or model behaviour.

4. Subscriptions and payment

Access for your End Users may be gated by a subscription you sell through your own connected Stripe account. Stripe handles payments; we do not store card details. You set your own prices and are the merchant of record for your End Users. Platform fees, if any, are shown at signup or in Billing.

5. The Services

You may create and configure Agents, connect knowledge sources, manage members, and deploy Agents via a hosted portal, custom domain, embed widget, or Telegram. We may change or discontinue features. AI responses can be wrong, incomplete, or biased; you assume the risk of relying on them.

6. AI transparency

Agents are AI systems, not humans. When you deploy an Agent to End Users, you must make clear they are talking to an AI, as required by the EU AI Act (Article 50) and equivalent laws. We provide disclosure hooks; correct deployment is your responsibility.

7. Your responsibilities as controller

When you deploy Agents to End Users, you are the data controller for their personal data and we are your processor (see the Data Processing Agreement). You must give End Users a privacy notice, collect any required consent, and comply with the privacy laws that apply to you.

8. Acceptable use

Do not use the Services for anything unlawful; to infringe IP or privacy; to send spam, malware, or phishing; to harass or threaten; to generate obscene, violent, or hateful content; to reverse engineer or resell the platform; to build a competing product; or to give medical, legal, or financial advice without proper disclaimers.

9. Intellectual property

The platform and its IP are ours. You keep rights to your Content, and grant us the licence needed to operate the Services for you. The legal status of AI-generated content is uncertain; we make no warranty about your rights to it.

10. Disclaimers and liability

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS OR DATA. OUR TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF THE FEES YOU PAID US IN THE PRIOR 12 MONTHS OR $100.

11. Indemnity

You will indemnify us against claims arising from your use of the Services, your Content, your Agents, your Agents' interactions with End Users, and your failure to follow applicable law.

12. Termination

We may suspend or terminate your account for breach of these Terms or misuse. On termination your access ends and we may delete your data per our retention policy.

13. Governing law

These Terms are governed by the laws of Denmark, except where mandatory local consumer law applies. If you are an EEA, UK, or Swiss consumer, nothing here limits your statutory rights.

14. Changes

We will email you before material changes take effect. Minor changes are shown by updating the date above.

By signing up you confirm you have read, understood, and agree to these Terms.

Terms of ServicePrivacy PolicyData Processing Agreement